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Shipping policy

At The House of Charithriya Couture, we take great pride in ensuring that your chosen sarees reach you safely, beautifully packed, and on time. Please review our shipping guidelines below.

1. Order Processing

  • All confirmed orders are processed within 2–4 business days after successful payment.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • Once your order is dispatched, you will receive a confirmation email or message with tracking details.

2. Shipping Duration

  • Domestic Orders (within India): Delivered within 5–10 business days, depending on the location.

  • International Orders: Delivered within 10–20 business days, depending on destination and customs clearance.

  • Delivery times may vary due to factors beyond our control such as courier delays, strikes, or natural calamities.

3. Shipping Charges

  • Free shipping is available on orders above [Insert Amount].

  • A standard shipping fee will apply for orders below the minimum value.

  • For international orders, shipping charges are calculated at checkout based on the destination and package weight.

4. Packaging

Every saree is carefully packed using secure and protective materials to ensure it reaches you in perfect condition. We use eco-friendly and elegant packaging that reflects the essence of The House of Charithriya Couture.

5. Order Tracking

Once your order is shipped, you will receive a tracking ID via email or SMS. You can use this to track your parcel until it reaches your doorstep.

6. Delayed or Lost Packages

In rare cases of delay or loss:

  • Please contact our support team immediately with your order details.

  • We will coordinate with the courier partner to resolve the issue as quickly as possible.

  • We are not responsible for delays caused by incorrect address details or factors beyond our control.

7. International Shipping & Customs

  • International shipments may be subject to customs duties or import taxes levied by the destination country.

  • These additional charges are the responsibility of the customer.

  • Customs policies vary from country to country; please contact your local customs office for more information.

8. Contact Us

For any queries related to shipping or delivery, please reach out to us at:
📩 Email: jayanthi.a.mohan@gmail.com
📞 Phone/WhatsApp: +91 8618636131


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